Question 1

What conditions can physiotherapy treat?

Accepted Answer

Physiotherapy can treat many musculoskeletal and movement-related conditions including sports injuries, back and neck pain, joint pain, chronic pain, workplace injuries, and motor vehicle accident injuries. At Central Therapy Services, treatment focuses on restoring movement, reducing pain, and improving long-term physical function through personalized rehabilitation.

Question 2

Do I need a doctor’s referral to see a physiotherapist?

Accepted Answer

No referral is required to see a physiotherapist in British Columbia. Patients can book directly with Central Therapy Services for assessment and treatment. However, some extended health insurance plans may require a referral for reimbursement.

Question 3

What happens during a physiotherapy appointment?

Accepted Answer

A physiotherapy appointment typically begins with a detailed assessment of your injury, movement, and medical history. Your physiotherapist will then create a personalized treatment plan that may include manual therapy, rehabilitation exercises, mobility training, and education to support recovery and prevent future injury.

Question 4

What does a Registered Massage Therapist treat?

Accepted Answer

Registered Massage Therapy can help treat muscle tension, chronic pain, headaches, postural strain, sports injuries, TMJ dysfunction, and stress-related muscle tightness. Treatment may include deep tissue massage, myofascial release, trigger point therapy, and other therapeutic techniques.

Question 5

Can physiotherapy help with sports injuries?

Accepted Answer

Yes. Physiotherapy is commonly used to treat sports injuries such as sprains, strains, tendon injuries, and overuse conditions. Treatment focuses on reducing pain, restoring mobility, rebuilding strength, and safely returning athletes to sport and physical activity.

Question 6

Does physiotherapy help with chronic pain?

Accepted Answer

Yes. Physiotherapy can help manage chronic pain by improving movement patterns, strengthening supporting muscles, and reducing strain on injured tissues. Treatment plans often combine exercise therapy, manual treatment, and education to support long-term pain management.

Question 7

Do you treat motor vehicle accident injuries?

Accepted Answer

Yes. Central Therapy Services provides rehabilitation for injuries related to motor vehicle accidents, including whiplash, neck pain, back pain, and soft tissue injuries. Treatment focuses on restoring movement, reducing pain, and supporting safe recovery. Central Therapy does not direct bill to ICBC, but clients are able to submit their receipts to ICBC for reimbursement if they have an approved claim for that type of therapy.

Question 8

Where is Central Therapy Services located?

Accepted Answer

Central Therapy Services is located inside the Total Ice Training Centre at 4535 Cattle Drive in Williams Lake, British Columbia. The clinic also provides outreach services in seniors’ residences and surrounding rural communities.

Question 9

Do you offer therapy services outside the clinic?

Accepted Answer

Yes. In addition to in-clinic care, Central Therapy Services provides therapy in local Long Term Care Facilities, private residences, and select surrounding communities to improve access to care.

Question 10

What should I wear to a physiotherapy appointment?

Accepted Answer

Wear comfortable clothing that allows easy movement and access to the area being treated. For example, shorts are helpful for knee or hip injuries, and a loose shirt is helpful for shoulder or neck treatment.

Question 11

Do you provide physiotherapy for patients outside Williams Lake?

Accepted Answer

Yes. Many patients visit Central Therapy Services from across the Cariboo region, including nearby communities such as 100 Mile House and Quesnel, for physiotherapy and rehabilitation services. Additionally, Central Therapy Services visits many of our surrounding First Nations communities, a full list is available here.

Question 12

Does Central Therapy Services treat Concussions and Dizziness?

Accepted Answer

Yes. The therapy team at Central Therapy has specialty training and advanced skills in assessing and treating mild Traumatic Brain Injury (Concussion) as well as various dizziness and vertigo conditions. We strive to ensure a durable return to school, work and contact sports following any of these complex neurological episodes.

Frequently Asked Questions

Frequently asked questions